FAQ
Answers to the questions buyers ask most. Reach out anytime if something's unclear.
Can I really use it commercially?+
Yes. Buying a pack grants a non-exclusive, perpetual, worldwide commercial license. Use it on-site at events, in YouTube/Instagram videos, ads, broadcasts, and store or exhibition background music — for-profit or not. See the License page for the full scope.
Will it trigger copyright (Content ID) on YouTube?+
No. Every track is an original instrumental made with AI music tools, with no third-party recordings or copyrights involved — so under normal use you won't see copyright claims or YouTube Content ID blocks. (Whether purely AI-generated works are registrable varies by country; this license guarantees your right to use them regardless.)
Are there tracks with vocals?+
No. Every CueTone track is a lyric-free instrumental, so it sits cleanly under an MC, guest introductions, or narration — ideal for events.
How is it priced?+
We sell by theme 'pack', and the price depends on how many tracks the pack contains — bigger packs have a lower per-track price. See each pack page for the exact price.
Can I buy single tracks?+
Currently we sell by the pack. A pack gives you all the tracks in that theme at once — more economical and easier to build out an event.
What payment methods are supported?+
Payments are processed securely via Toss Payments (credit/debit cards and more). Card details are handled by Toss Payments and are never stored on our site.
Can I re-download my tracks?+
Yes. We email your download link at checkout, and you can re-download anytime from 'My purchases' in the top bar. On another device, restore the links by email from the recovery page.
What format and quality?+
High-quality MP3, ready to play on a laptop, USB stick, or venue player.
Are refunds available?+
As digital downloads, refunds may be limited once a download has begun. Every track has a free 30-second preview, so please check before buying.
Do I have to credit CueTone?+
Not required. We appreciate a credit, but you're free to use the tracks without one.
Can I license a track exclusively?+
The standard license is non-exclusive, so the same track may be licensed to others. If you need exclusive use of a specific track, contact us by email.
Can I get a tax invoice or business receipt?+
A payment receipt is available through your Toss Payments record. If you need a tax invoice, email us with your payment details.
